Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping is charged according to product weight.
Your shopping cart includes a postage calculator which can be used before checkout. We endevour to ensure your products are shipped promptly and securely.
WORLDWIDE DELIVERY
Worldwide orders are now being taken. This is an efficient and fast airmail service. - Privacy & Security
- Your personal details will not be shared with any 3rd parties. Payment details are not retained and are securely handled via Paypal to ensure protection for both buyer and seller.
- Returns & Replacements
- If you are unhappy with any product please give us a call on 01202 555455 or email us at info@backyardsshop.com.
- Ordering
- All orders will be processed within 1 working day of receipt.
- Payment Options
- Payments can be made online or via telephone (01202 555455). We accept nearly all credit and debit cards. At present online payments are handled securely via Paypal and will show as a payment to YDNA Surf, this is our trading name, our store is called Backyards. Telephone payments will not involve Paypal, payments via post (i.e. cheque) will be accepted.
- Viewing Orders
- Please login to your account or call 01202 555455.
- Updating Account Information
- Please login to your account and select appropriate account options.
