Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping is charged according to product weight.
Your shopping cart includes a postage calculator which can be used before checkout. We endevour to ensure your products are shipped promptly and securely.
WORLDWIDE DELIVERY
For orders outside the EU please email us for a quote. European orders can be checked out automatically online. This is an efficient and fast airmail service. - Privacy & Security
- Your personal details will not be shared with any 3rd parties. Payment details are not retained and are securely handled via Paypal to ensure protection for both buyer and seller.
- Returns & Replacements
- If you are unhappy with any product please email us at info@backyardsshop.com or telephone the customer services number provided with your order confirmation.
- Ordering
- All orders will be processed within 1 - 2 working day of receipt of payment.
- Payment Options
- Payments can be made automatically online. We accept most credit and debit cards. At present online payments are handled securely via Paypal and will show as a payment to YDNA Surf, this is our trading name, our store is called Backyards.
- Viewing Orders
- Please login to your account and select appropriate account options.
- Updating Account Information
- Please login to your account and select appropriate account options.
